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box it up!
designing an accessible and personable dining hall experience
Duration
6 weeks, Jan - Feb 2019
Project Instructor
Purin Phanichphant
Process + Methods
User Research, Ethnographic Interview, Site Observation,
Ideation, Rapid Prototyping, Branding, User Testing
Overview
In the Spring 2019 Semester for DESINV 181 Reimagining Mobility taught by Purin Phanichphant, I worked with Nikita Jain and Jennifer Xie on resigning for an accessible UC Berkeley campus for the differently-abled community.
The Challenge
Thinking of the UC Berkeley campus as a micro-city, how might we create smarter environments that allow differently-abled members of the population to make well-informed decisions?
Our Design Process
Initial Discovery & Insights
Observational Study
To better understand the user journey, we studied the routine at Crossroads Dining Hall and identified pain-points of the process
Venn Diagram Analysis
To identify the overlaps and repeated categories in which the respective painpoints reflect
User Interviews
We asked our users to map out their usual routine at the Crossroads Dining Hall
Journey Mapping
Persona #1: User with Disability
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Persona #2: User without Disability
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Interview Findings
Key Insights + Analysis
How Might We's
Ideation
We elaborated on different design opportunities informed by the pain-points + how might we's
Low Fidelity Prototype
Part A: Food Collection Station
Part B: Open Seats Panel
Mid Fidelity Prototype
Mid Fidelity Prototype User Testing
Design Iterations
Final Digital Prototype
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