box it up!

designing an accessible and personable dining hall experience 

Duration
6 weeks, Jan - Feb 2019
 

Project Instructor
Purin Phanichphant

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Process + Methods 

User Research, Ethnographic Interview, Site Observation,

Ideation, Rapid Prototyping, Branding, User Testing

Overview

In the Spring 2019 Semester for DESINV 181 Reimagining Mobility taught by Purin Phanichphant, I worked with Nikita Jain and Jennifer Xie on resigning for an accessible UC Berkeley campus for the differently-abled community.

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The Challenge

Thinking of the UC Berkeley campus as a micro-city, how might we create smarter environments that allow differently-abled members of the population to make well-informed decisions?

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Our Design Process

Initial Discovery & Insights

Observational Study

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To better understand the user journey, we studied the routine at Crossroads Dining Hall and identified pain-points of the process

Venn Diagram Analysis​

To identify the overlaps and repeated categories in which the respective painpoints reflect

Ideation

We elaborated on different design opportunities informed by the pain-points + how might we's

Low Fidelity Prototype

Part A: Food Collection Station

Part B: Open Seats Panel

Mid Fidelity Prototype

Mid Fidelity Prototype User Testing

Design Iterations

Final Digital Prototype

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